How to Send Your Materials
To ensure the best quality and preservation of your keepsake jewellery, please carefully follow the instructions below when sending your materials.
Step 1 – Place Your Order
Choose your jewelry piece, complete your purchase, and submit all required details at checkout or via our customization form.
Step 2 – Prepare Your Materials
Please ensure each material is packaged separately to avoid contamination or damage.
👶 Baby Hair
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Hair must not contain tape or adhesive.
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Wrap the hair in a paper towel.
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Place it inside a zip-lock bag.
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Clearly label the bag with the child’s name.
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If sending hair from more than one child, please place each sample in a separate, labeled zip-lock bag.
🍼 Breast Milk
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The collection date is not required.
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Milk can be fresh or frozen.
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A minimum of 5 ml is required.
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Please place the milk in a sealed container or syringe (do not transfer between containers to avoid waste).
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Place the container or syringe inside a zip-lock bag.
🦷 Baby Tooth
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Wrap the tooth in a paper towel.
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Place it inside a zip-lock bag.
🤍 Umbilical Cord
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Wrap the cord in a paper towel.
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Place it inside a zip-lock bag.
⚠️ Important:
If your jewellery includes more than one material (for example: breast milk, baby hair, and umbilical cord), each material must be sent in its own individual zip-lock bag.
Materials must never be mixed together, as this may compromise preservation.
Carefully package all labeled zip-lock bags and send them using your preferred shipping method.
Unit 3 20-22 St Georges road, Bexley 2207 NSW
Step 4 – Confirmation & Production
Once your materials are received, you will receive a confirmation email.
Production of your jewellery will begin from the date of receipt.
⏳ Production Time
Your keepsake jewellery will be completed within 1 to 3 weeks, depending on the design and complexity of the piece.
Need Help?
If you have any questions before sending your materials, please contact us at:
momentkeeps@gmail.com
